Privacy Policy

This policy explains how iQnekt processes personal and business information when providing our services to users of the iQnekt app.

1. What Information Do We Collect?

To deliver the iQnekt service effectively, we process information about you—and, if you’re a business account user, about your business. The specific types of data we collect depend on how you use the app.

  • If you’re using a business account, including for non-commercial purposes, your use is governed by our Business Terms & Conditions.
  • If you’re a general user of the iQnekt app, this Privacy Policy applies.

Things You and Others Do and Provide

  • Information and content you provide: We collect the content, communications, and other data you submit when using our services. This includes when you sign up, post content, comment, message others, or engage with businesses. Our systems process this data to provide, personalize, and improve the service.

  • Your usage: We collect details about your interactions with our app—what content you view or engage with, features used, actions taken, accounts you interact with, and activity duration and frequency.

  • Activity of others: We receive and analyze content and communications others provide about you when they use our app—for example, comments on your posts or direct messages.

Device Information

We collect data from and about the devices you use with iQnekt—including phones, computers, connected TVs, and other web-enabled devices—and combine this information across your devices to improve your experience.

For example, we may personalize content on your laptop based on activity from your phone, or measure engagement across devices in response to an ad.

Device data we collect includes:

  • Device attributes: Operating system, hardware and software versions, battery level, signal strength, storage space, browser type, installed apps and plugins, and file names/types.

More Device Information We Collect

  • Device operations: Information about behaviors performed on the device, such as whether a window is active (foregrounded) or inactive (backgrounded), and mouse or touch interactions. This helps us distinguish between humans and bots.

  • Identifiers: We collect device-specific identifiers, including device IDs, to support analytics, and personalization.

  • Device settings data: Information you permit us to access via your device settings—such as GPS location, camera, or photo access—is also collected when enabled.

  • Network and connections: Includes your mobile operator or ISP, IP address, language, time zone, and possibly your mobile number.

  • Cookie data: We collect information from cookies stored on your devices, including cookie IDs and preferences. 

Information from Partners

Businesses, advertisers, employers, post publishers, and other partners may provide us with data. This includes:

  • Information about your activity outside of our app—such as device data, websites you visit, purchases, ads you’ve seen, and usage patterns of their services—even if you don’t have an iQnekt account or aren’t logged in.

  • Data from third-party providers who are legally permitted to share information about your online and offline activities, including purchases.

We require all partners to confirm they have lawful rights to collect, use, and share this data before providing it to iQnekt.

2. How Do We Use This Information?

We use the data we collect (based on your preferences) for the following purposes:

Provide, Personalize, and Improve Our Services

We use your information to:

  • Deliver our core services

  • Customize features, feeds, and recommendations

  • Personalize content

  • Measure app performance

  • Understand how users interact with the platform

Location-Based Personalization

Location data helps us:

  • Tailor content and features to your geographic region

  • Recommend nearby businesses, services, and event

We determine your location using IP address, and in-app activity such as check-ins or events you attend.

Safety, Security, and Integrity

We use the information we collect to:

  • Verify user identity and activity

  • Detect and prevent spam, abuse, fraud, or other harmful behaviors

  • Maintain the reliability and trustworthiness of our platform

  • Promote a safe experience for all users

Communicating With You

We use the information we collect to:

  • Send marketing and service-related communications

  • Inform you about updates to our products, services, policies, and terms

  • Respond to your inquiries and support requests

Product Research and Development

We analyze data to:

  • Test and improve our products and features

  • Develop new tools and services

  • Enhance user experience based on feedback and engagement

3. How Is This Information Shared?

Your information may be shared in the following ways:

Active Status and Platform Presence

Others may see whether you’re active on iQnekt. Signals such as your activity status or presence may be visible to your connections or others you interact with.

Comments, Likes, and Favorites

When you engage with content on our platform:

  • Your comments and reactions are visible to others who can see that content.

  • This includes your username, profile photo, and comment content, which are considered public information.

  • Businesses, partners, and authorized service providers may also access this data to help operate and improve the platform.

  • Your likes and favorites may be visible to the post creator and shared with select third-party services that support our platform operations.

Public interactions can also be indexed or accessed through external platforms, including:

  • Search engines

  • Public APIs

  • Third-party apps, websites, and services

  • Media platforms such as television or print

Change of Ownership

If iQnekt undergoes a business transition – such as a merger, acquisition, or sale of assets – we may transfer your information to the new entity or owner. The new owner will still be bound by this Privacy Policy unless you’re otherwise notified.

Sharing with Third-Party Partners

We do not sell your personal information. We collaborate with trusted third parties to deliver, maintain, and enhance iQnekt. These partners are contractually bound to use your data in ways that comply with our policies and applicable laws.

Analytics Partners

We share anonymized or aggregated insights with analytics providers to help businesses and creators understand:

  • How users engage with content

  • Which features are most used

  • Trends in behavior across different segments

This helps our partners make better decisions and improve their services.

Partners offering goods and services

When you engage with a business account on our platform, the business account can receive your public information and other information you share with them.

Vendors and service providers

We provide information and content to service providers who support our business, such as by providing technical infrastructure services, analyzing how our platform is used, providing customer service, facilitating payments or conducting surveys.

Law enforcement or legal requests

We share information with law enforcement or in response to legal requests in the circumstances outlined below.

4. How can I manage or delete information about me?

We provide you with the ability to access, rectify, port and erase your data. Any data you provide to us, including account information (e.g. email, password), personal information (e.g. location, location preferences, hobbies, interests, page filtering), and post interactions (e.g. comments, likes, favorites) can all be accessed and changed on the platform.

We provide you with the ability to delete your account. When you delete your account, we store all of your data for 30 days and during this time you can restore full account access by logging back into the platform. After 30 days we delete your account permanently and remove all personal information. You won’t be able to recover that information later. Certain information that we need to provide analytics and business-related information will be anonymized and only used for the processing of aggregated statistics.

5. How do we respond to legal requests or prevent harm?

We access, preserve, and share your information with regulators, law enforcement, or others in response to valid legal requests, such as search warrants, court orders, or subpoenas, when we believe in good faith that the law requires it. This may include requests from jurisdictions outside the United States when legally appropriate and consistent with international standards.

Additionally, we may share information when we have a good-faith belief it is necessary to:

  • Detect, prevent, and address fraud, unauthorized platform use, terms violations, or other illegal activity;

  • Protect our rights, property, platform, users, or others, including during investigations or regulatory inquiries;

  • Prevent death or imminent bodily harm. For example, we may exchange information with third-party partners to help prevent fraud, abuse, or other harmful activities on and off our platform.

Information related to your financial transactions made through the platform may be preserved for extended periods when required by legal obligations or investigations. We also retain information from accounts disabled for terms violations for at least one year to prevent repeat abuse.

6. How do we operate and transfer data as part of our global services?

We operate globally, and your data may be stored or processed outside your place of residence, including in the United States.

All international data transfers are done in compliance with applicable laws and safeguards (e.g. standard contractual clauses for data transfers from the EU/EEA to the U.S.).

7. Your Privacy Rights

GDPR (General Data Protection Regulation)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the right to:

  • Access, rectify, or erase your personal data
  • Restrict or object to our processing of your data
  • Data portability (receive your data in a structured format)
  • Withdraw your consent at any time where consent is the legal basis for processing
  • File a complaint with your local Data Protection Authority
  • We only process your data when we have a lawful basis under GDPR, which may include consent, performance of a contract, compliance with legal obligations, or legitimate interests.

To exercise your rights, contact us using the details at the end of this policy.

CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to:

  • Request the categories and specific pieces of personal data we collect
  • Request deletion of your personal data
  • Know whether your personal data is sold or disclosed (we do not sell data)
  • Opt out of the sale of personal information (not applicable to iQnekt)
  • Be free from discrimination when exercising your privacy rights

You can make a verifiable request related to your CCPA rights by contacting us through the channels provided below.

8. How will we notify you of changes to this policy?

We will notify you before any changes are made to this policy, giving you the opportunity to review the updated version before you continue using the platform.

9. How to contact us with questions

If you have any questions or concerns regarding this policy, you can contact us by mail at:
iQnekt Inc.
ATTN: Privacy Operations
1411 Broadway
New York, NY 10018
United States

Effective Date: May 26, 2025